Due to the pandemic, most postal services are taking longer to process packages and we cannot re-ship orders free of charge. International packages can take up to 2-3 months to arrive at this time. Once an order is shipped from our office, it is in the hands of the postal service. We have the same tracking information provided to us that is included in your order details. We apologize for any inconvenience this may cause.
**USPS has temporarily suspended all shipments to Australia, so we are unable to ship there at this time. Please check out The Scrapbook Store as they carry a wide variety of our products.**
**Due to the changes in VAT collection, we are unable to ship to the UK and EU at this time. Please check out our retailers Dies to Die For, Bumbleberry Papercrafts and My Perfect Stamp for a wide selection of our products.
All orders are shipped through the United States Postal Service either First Class or Priority Mail, depending upon option chosen at checkout. Shipping rates start at $3.50 for US orders. Once your order has been prepared for shipping, you will receive a shipping confirmation email which includes the date your order has shipped and additional shipping information. Pretty Pink Posh is not responsible for lost or delayed orders after it leaves the Pretty Pink Posh office.
- If a package is marked as delivered but wasn't delivered, please allow a few days for it to sort itself out. Most times, a package gets misdelivered to a neighbor, or was scanned incorrectly. Your local post office is the first place to contact when this happens.
All orders are shipped through the United States Postal Service via USPS First Class International Mail or International Priority Mail, depending upon option chosen at checkout. Shipping rates start at $13.25 for all countries. Tracking and insurance is NOT included in the shipping cost. Pretty Pink Posh is not responsible for lost or delayed orders after it leaves the Pretty Pink Posh office. Customers are responsible for any customs, taxes, tariffs or other fees associated with shipping to your country beyond the cost of postage. Please check with your local Customs office for an estimate of charges for your order. Shipping and Handling fees are subject to change at any time. On international orders, there is no space on the shipping label for special instructions (example: leave at front door, place behind garage...)
- International orders vary from country to country for delivery. Here are approximate arrival times: 2-5 weeks for Canada, 2-8 weeks for UK, Europe and Australia, and up to 14 weeks for other parts of the world.